Terms of service

Terms of Service – Petcudd

Welcome to Petcudd. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our platform.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old and fully capable of entering legally binding agreements.
If you do not agree with these Terms, you should not use or access our website.

2. Our Services

Petcudd provides pet-related products designed for comfort, care, and daily convenience.
We reserve the right to:

  • Modify or discontinue any product

  • Limit quantities

  • Update prices at any time

  • Refuse service to any customer for justified reasons

All changes will be reflected on our website.

3. Product Information

We strive to ensure that all product descriptions, images, and details are accurate.
However, minor variations in color, sizing, or appearance may occur depending on screen settings or suppliers.

We do not guarantee that every item will always be in stock.

4. Pricing and Payments

All prices are displayed in GBP (£).
By placing an order, you agree to:

  • Pay the full amount stated at checkout

  • Provide accurate billing and shipping details

We work with secure third-party payment providers. Your payment information is encrypted and never stored on our servers.

5. Shipping & Delivery

Delivery times may vary based on location, customs processes, and external factors.
By ordering from Petcudd, you acknowledge that:

  • Delivery estimates are approximate

  • Delays caused by couriers or customs are outside our control

Full details are available in our Shipping Policy.

6. Returns & Refunds

Our policies follow UK consumer protection regulations.

You may request returns or refunds in accordance with our:

  • Return & Refund Policy

  • Exchange Policy

By purchasing from Petcudd, you agree to follow the procedures outlined in those policies.

7. Prohibited Uses

You may not use our website or products for:

  • Illegal, fraudulent, or abusive activities

  • Violating intellectual property rights

  • Uploading harmful or malicious software

  • Interfering with site security or functionality

Any misuse may result in denied service or legal action.

8. Intellectual Property

All content on our website — including text, logos, product images, graphics, and layout — is the exclusive property of Petcudd.

You may not reproduce, sell, or distribute any material without our written permission.

9. Limitation of Liability

To the fullest extent permitted by UK law, Petcudd is not responsible for:

  • Losses caused by incorrect use of products

  • Delays or issues caused by third-party carriers

  • Damages resulting from misuse of the website

Our liability is limited to the value of your purchase.

10. Third-Party Links

Our website may contain links to third-party services.
We are not responsible for the content, accuracy, or policies of these external sites.

11. Changes to Terms

We may update these Terms of Service when necessary.
The latest version will always be posted on this page and will take effect immediately upon publication.

12. Contact Information

If you have any questions regarding these Terms, you can reach us at:

📧 contact@petcudd.uk
Atendendo clientes em todo o Reino Unido.